Customer Satisfaction Survey

Your answers are important for us!
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1.Was the product information (descriptions, images, reviews) sufficient to help you make a purchasing decision?
Yes
No
2.Which is the most important to help you make a purchasing decision?
Product descriptions
Product reviews
Product images
3.What reasons would make you give up placing an order with westkiss?
Price is too high
No sure for quality
Long delivery time
Website is not smooth
4.How easy was it to find the products you were looking for on our website?
Very easy
Easy
Neutral
Difficult
Very difficult
5.How satisfied are you with the organization and layout of product categories on our website?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
6.How effective was the search function in helping you find the products you wanted?
Very effective
Effective
Neutral
Ineffective
Very ineffective
7.Did you encounter any issues during the payment process?
Yes
No
8.How satisfied were you with the payment options available?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
9.How would you rate the overall ease of the payment process
Excellent
Good
Fair
Poor
Very poor
10.Are there any payment methods you would like to use below?
Sezzle
Zip
Affarm
Shop Pay
All not for me
11.What areas do you think we could improve? Leave your email or phone number,suprise will coming soon!
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