Library Satisfaction Survey Template

Template Instructions





The library satisfaction survey template is designed to help libraries gather valuable feedback from their users regarding the quality and range of services offered. This free template covers various aspects of library services, including book collections, digital resources, staff assistance, cleanliness, and overall user satisfaction. It also provides space for open-ended responses, allowing users to share their suggestions and concerns in more detail. 

Ideal for public, academic, and special libraries, this template is a straightforward way to engage with library users and make informed decisions that enhance library services and satisfaction. Click "Use This Template" to start gathering meaningful insights from your library users and take steps towards creating a more enriching library experience.
8
Questions
Use This Template

Library Satisfaction Survey Template

We value your opinion and want to ensure that our library is meeting your needs. Please take a few minutes to complete our Library Satisfaction Survey. Your feedback is greatly appreciated.
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*How often do you visit the university library?
Daily
Weekly
Monthly
Less than once a month
Never
*How satisfied are you with the university library's collection of books and materials?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*How satisfied are you with the university library's online resources (e-books, databases, etc.)?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*How satisfied are you with the university library's hours of operation?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*How satisfied are you with the university library's customer service?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*How satisfied are you with the university library's physical space and facilities?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*How likely are you to recommend the university library to a friend or fellow student?
Very unlikely
Very likely
Is there anything the university library could do to improve your experience?
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