Market Research on Payment Method Template
11
Questions
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Market Research on Payment Method Template
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Dear classmates,
Thank you very much for participating in this survey. This questionnaire aims to understand college students’ views on the security of mobile payment applications (such as Alipay, WeChat Pay, Apple Pay) and traditional cash payments and their related concerns. With the popularity of mobile payments, understanding users’ experience and security concerns is of great significance to improving payment technology and increasing user satisfaction.
Your answers will provide valuable reference for this study. The questionnaire is anonymous and all data will be used for research purposes only to ensure your privacy is protected. It takes approximately 5 minutes to fill out the questionnaire.
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1.
What is your gender?
Male
Female
Prefer not to say
*
2.
What is your age?
Under 18
18-21
22-25
26-30
*
3.
Which payment method do you prefer to use in your daily life?
[Checkboxes]
Mobile payment app
Traditional cash payment
Credit card debit card
Other
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4.
When it comes to making large payments, which payment method do you prefer?
Cash
Mobile payment
Credit or debit card
Bank Transfer
Other
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5.
How often do you use mobile payment apps (such as Alipay, WeChat Pay, Apple Pay, )
Every day
Several times a week
Several times a month
Rarely use
Never use
*
6.
How safe do you think mobile payment apps are?
Very safe
Safe
Generally
Not very safe
Very unsafe
*
7.
How safe do you feel it is to use cash for transactions?
Very safe
Safe
Generally
Not very safe
Very unsafe
*
8.
What security concerns do you have about mobile payment apps?
[Checkboxes]
Account stolen
Personal information leaked
Network attacks
Application vulnerabilities
Other
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9.
What is your main reason for using mobile payment apps?
[Checkboxes]
Convenient
Record payment information
Don't like to carry cash
Other
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10.
Do you regularly check transaction records in mobile payment applications to ensure security?
Check after every use
Check regularly
Rarely check
Never check
11.
What suggestions do you have for improving mobile payment?
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