Post Purchase Feedback Template

Hello [Customer Name], thank you for choosing us! We value your opinion and would appreciate your feedback on your recent purchase. Your responses are confidential and will help us improve our products and services. Thank you!
wait loading
*
1.
How satisfied are you with your recent purchase?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
*
2.
What was the main reason you decided to purchase this product?
Quality
Price
Features
Brand reputation
Other (please specify)
*
3.
How easy was it to find the product you were looking for on our website?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
*
4.
How was the checkout process?
Very easy
Somewhat easy
Neutral
Somewhat difficult
Very difficult
*
5.
Did the product meet your expectations?
Yes, it exceeded my expectations
Yes, it met my expectations
No, it fell short of my expectations
I had no expectations
*
6.
How likely are you to recommend us to friends or colleagues?
Impossible
Very Likely
*
7.
Would you purchase from us again?
Yes
No
8.
Is there anything we could have done to improve your experience with us?
SurveyPluto
Create your own surveys for free
image result
8
Questions
Use This Template
Browse All Templates