Quality Issue Complaint Form Template

Template Instructions

The Quality Issue Complaint Form Template is a meticulously designed tool aimed at streamlining the process of reporting and addressing quality-related complaints within a business. This template is essential for organizations seeking to maintain high standards of product or service quality. It facilitates the efficient collection of detailed complaint information, including the nature of the quality issue, its impact, and the complainant's expectations for resolution. By enabling a structured approach to complaint management, this template helps businesses quickly identify, analyze, and rectify quality issues, thereby enhancing customer satisfaction, fostering trust, and promoting a culture of continuous improvement and excellence in quality management.

6
Questions
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Quality Issue Complaint Form Template

We regret any inconvenience you've faced due to our product. Your feedback is crucial for us to address and rectify quality issues promptly.

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1.
What product are you reporting an issue with?
Product A
Product B
Product C
Other (Please specify)
*
2.
When did you first notice the quality issue?
Within the first use
Within the first week
Within the first month
After long-term use
*
3.
Please describe the quality issue you experienced.
Defective or malfunctioning product
Product did not meet the advertised standards
Packaging issue
Other (Please specify)
*
4.
How would you rate the severity of this issue?
Minor inconvenience
Moderately impacting my use
Severely impacted my use
Completely unusable
*
5.
What resolution are you seeking?
Full refund
Replacement product
Repair of the product
Other form of compensation (Please specify)
*
6.

Your contact details:

Name
Name
Email
Email
Phone number
Phone number
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