Relational NPS Survey Template

Hi there!
we’d love to hear about your experience with [company name]. Please take a moment to complete our quick survey - your feedback helps us improve our products and services. Thank you!
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1.
On a scale of 0-10, how likely are you to recommend [company's name] to a friend or colleague?
*
Not at all likely
Extremely likely
2.
How satisfied are you with the level of customer service you received from [company's name]?
*
Very Unsatisfied
Very Satisfied
3.
How easy was it to find the information or product/service you were looking for on [company's name]'s website?
*
Very Difficult
Very Easy
4.
Did you experience any problems or issues while interacting with [company's name]?
*
Yes
No
6.
How often do you use [company's name]'s products or services?
*
Rarely
Occasionally
Frequently
Very frequently
7.
How likely are you to continue using [company's name]'s products or services in the future?
*
Very Unlikely
Very Likely
8.
How likely are you to consider purchasing new products or services from [company's name] in the future?
*
Very Unlikely
Very Likely
9.
How would you rate the value for money of [company's name]'s products or services?
*
Poor value
Excellent value
10.
How would you rate the overall quality of [company's name]'s products or services?
*
Very Poor
Very Good
11.
Is there anything else you'd like to share about your experience with [company's name]?
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11
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