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Retail Store Customer Satisfaction Template
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Thank you for choosing us! We value your feedback and would love to hear about your recent shopping experience. Your responses will help us improve our products and services to better meet your needs.
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How often do you visit our retail store?
Several time a week
Once a week
Once a month
Rarely
This was my first visit
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How would you rate the friendliness of our staff?
Extremely friendly
Friendly
Neutral
Unfriendly
Extremely unfriendly
*
How satisfied are you with the pricing of our products?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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How would you rate the overall cleanliness of our store?
Excellent
Good
Average
Poor
Very poor
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How satisfied are you with the availability of products in our store?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*
How often do you encounter out-of-stock items in our store?
Rarely
Occasionally
Frequently
Very frequently
Not applicable
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How would you rate the overall shopping experience in our store?
Excellent
Good
Average
Poor
Very poor
*
How likely are you to recommend our store to a friend or colleague?
Impossible
Very Likely
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7
8
9
10
Please provide any additional feedback or suggestions for improvement.
9
Questions
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