Subscription Cancellation Request Form Template

Template Instructions

The subscription cancellation request form template is designed to streamline the process for customers wishing to cancel their subscriptions. This user-friendly template ensures a hassle-free cancellation experience, collecting essential information such as customer details, reasons for cancellation, and additional feedback. This free survey template helps maintain a positive relationship with customers by simplifying their departure experience. Handling cancellations professionally and getting insights into reasons for departure to improve service offerings by clicking "Use This Template".

8
Questions
Use This Template

Subscription Cancellation Request Form Template

We're sorry to see you go! Please take a moment to complete this form to help us process your cancellation request and understand how we can improve our services.

wait loading
*
1.
Please provide your email address so we can process your cancellation request efficiently.
*
2.
What is the primary reason for cancelling your subscription?
Cost-related issues
Lack of use
Found an alternative
Not satisfied with the service
Other (Please specify)
*
3.
How often did you use our service during your subscription period?
Daily
Weekly
Monthly
Rarely
*
4.
What features did you feel were lacking or could be improved? (Select all that apply)
[Checkboxes]
Ease of use
Price
Customer service
Quality of service
Range of features
Other
*
5.
How would you rate your overall satisfaction with our service?
Very satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Very dissatisfied
*
6.
Would you consider re-subscribing to our service in the future?
Definitely
Maybe
Definitely not
7.
What could we have done to keep you as a subscriber?
8.
Do you have any additional comments or feedback for us?
Powered by SurveyPluto
image result
Explore more templates
See all templates
Product Sample Request Form Template
Pricing Information Request Form Template
Demo Request Form Template
SaaS Trial Application Form Template