Customer Satisfaction Analysis Template

9
Questions
Use This Template

Customer Satisfaction Analysis Template

We value your voice! Share your experience with us through this survey. Your feedback is crucial in crafting our path towards unparalleled customer satisfaction.
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1.
Your gender:
Male
Female
Non-binary
Prefer not to say
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2.
Your age group:
Under 18
18~25
26~30
31~40
41~50
51~60
Over 60
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3.
What is your expectation for the quality of the company's products, before purchasing the products?
Very Dissatisfied
Very Satisfied
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4.
Please evaluate overall quality of the company's product, after purchasing the products.
Very Dissatisfied
Very Satisfied
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5.
How do you evaluate that the company's products meet your requirement?
Very Dissatisfied
Very Satisfied
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6.
Please rate the cost-effectiveness of the company's products and prices.
Very Dissatisfied
Very Satisfied
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7.
How do you evaluate the convenience and timeliness when you communicate and coordinate with the customer service？
Very Dissatisfied
Very Satisfied
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8.
How satisfied are you with the company's resolution of customer complaints?
Very Dissatisfied
Very Satisfied
9.

Do you have any other suggestions or requirements for the company?

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