Store Customer Experience Survey Template

Template Instructions

Finding insightful feedback is simple with the help store customer experience survey template. Our ready to use free survey template was created by experts with the goal of maximizing the response you get. Ask your customers about their thoughts on your goods, services, and their shopping experience with ease. This can help you make quick improvements and uncover the recent challenges faced by your retail business. Get started today by clicking "Use This Template".


Store Customer Experience Survey Template – Retail Customer Feedback Survey

16
Questions
Use This Template

Store Customer Experience Survey Template

🌟 Welcome & Thank You! We're thrilled to hear from you. Your insights help us glow and grow. Let's make your next visit even more magical!
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1.
What is your age group?
Below 18
18-24
25-35
35-50
Above 50
*
2.
What is your gender?
Male
Female
Non-binary / third gender
Prefer not to say
*
3.
What is your occupation?
Student
Employed
Freelancer
Retired
Other (Please specify)
Prefer not to say
*
4.
How satisfied are you with the beverages and desserts offered by our store?
Extremely satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Extremely dissatisfied
*
5.
How would you rate the quality of our products?
Excellent
Good
Average
Poor
Terrible
*
6.
How would you rate the taste of our products?
Excellent
Good
Average
Poor
Terrible
*
7.
How do you perceive the healthiness of our products?
Very healthy
Healthy
Neutral
Unhealthy
Very unhealthy
*
8.
Are you interested in the new products introduced by our store?
Very interested
Interested
Neutral
Not interested
Not at all
*
9.
How do you perceive our products' pricing?
Very reasonable
Reasonable
Acceptable
Somewhat high
Too high
*
10.
Compared to our competitors, do you think our prices are competitive?
Much more competitive
More competitive
About the same
Less competitive
Not at all
*
11.
How do you rate the value for money of our products compared to the cost?
Excellent value
Good value
Fair value
Poor value
Very poor
*
12.
Are you aware of our store's promotional activities?
Fully aware
Mostly
Somewhat
Slightly
Not at all
*
13.
Which of our promotional activities have you participated in mostly?
Social media campaigns
Discount promotions
Store activities
*
14.
Are you satisfied with the location of our store?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*
15.
Are you satisfied with your online shopping experience?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
*
16.
How convenient do you find the operation of our online platform?
Very convenient
Convenient
Neutral
Inconvenient
Very inconvenient
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