Customer Satisfaction Analysis Template

We value your voice! Share your experience with us through this survey. Your feedback is crucial in crafting our path towards unparalleled customer satisfaction.


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1.
Your gender:
Male
Female
Non-binary
Prefer not to say
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2.
Your age group:
Under 18
18~25
26~30
31~40
41~50
51~60
Over 60
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3.
What is your expectation for the quality of the company's products, before purchasing the products?
Very Dissatisfied
Very Satisfied
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4.
Please evaluate overall quality of the company's product, after purchasing the products.
Very Dissatisfied
Very Satisfied
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5.
How do you evaluate that the company's products meet your requirement?
Very Dissatisfied
Very Satisfied
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6.
Please rate the cost-effectiveness of the company's products and prices.
Very Dissatisfied
Very Satisfied
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7.
How do you evaluate the convenience and timeliness when you communicate and coordinate with the customer service
Very Dissatisfied
Very Satisfied
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8.
How satisfied are you with the company's resolution of customer complaints?
Very Dissatisfied
Very Satisfied
9.

Do you have any other suggestions or requirements for the company?

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