Store Customer Experience Survey Template
16
Questions
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Store Customer Experience Survey Template
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🌟 Welcome & Thank You! We're thrilled to hear from you. Your insights help us glow and grow. Let's make your next visit even more magical!
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1.
What is your age group?
Below 18
18-24
25-35
35-50
Above 50
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2.
What is your gender?
Male
Female
Non-binary / third gender
Prefer not to say
*
3.
What is your occupation?
Student
Employed
Freelancer
Retired
Other (Please specify)
*
Prefer not to say
*
4.
How satisfied are you with the beverages and desserts offered by our store?
Extremely satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Extremely dissatisfied
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5.
How would you rate the quality of our products?
Excellent
Good
Average
Poor
Terrible
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6.
How would you rate the taste of our products?
Excellent
Good
Average
Poor
Terrible
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7.
How do you perceive the healthiness of our products?
Very healthy
Healthy
Neutral
Unhealthy
Very unhealthy
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8.
Are you interested in the new products introduced by our store?
Very interested
Interested
Neutral
Not interested
Not at all
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9.
How do you perceive our products' pricing?
Very reasonable
Reasonable
Acceptable
Somewhat high
Too high
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10.
Compared to our competitors, do you think our prices are competitive?
Much more competitive
More competitive
About the same
Less competitive
Not at all
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11.
How do you rate the value for money of our products compared to the cost?
Excellent value
Good value
Fair value
Poor value
Very poor
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12.
Are you aware of our store's promotional activities?
Fully aware
Mostly
Somewhat
Slightly
Not at all
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13.
Which of our promotional activities have you participated in mostly?
Social media campaigns
Discount promotions
Store activities
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14.
Are you satisfied with the location of our store?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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15.
Are you satisfied with your online shopping experience?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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16.
How convenient do you find the operation of our online platform?
Very convenient
Convenient
Neutral
Inconvenient
Very inconvenient
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