Resending Email

If you need to resend an email to respondents who haven't filled out your survey yet, there are two ways to do this: Auto-resend and Manual Resend. 


- Auto-resend: Click on Auto-resend and confirm to resend the email through the system. 


Auto-resend email


- Manual Resend: Click on Manual Resend, you need to copy the email content and send it through your own email. 


Manual resend email


Manual resend content


NOTE: If a respondent has already completed the survey and you choose to resend an email to them, their initial survey response will be permanently deleted from the results and cannot be recovered.


Resend reminder for valid responses